CTP Skill Center

AMAX is a technology company in Fremont. In this full-time, in-person role, you will respond to customer inquiries, receive and track return merchandise authorization requests for equipment, follow up on issues until they are resolved, and keep customers updated on orders, returns, warranties, and service by phone and email. The role suits an organized person with clear communication skills who enjoys helping customers and working with other teams. The company asks for two to five years of customer service experience, preferably in technology, electronics, semiconductor, or manufacturing, and an associate’s or bachelor’s degree is preferred. Experience with CRM or ERP systems is a plus. No pay rate was listed in the posting. via CTP Skill Center.

East Bay Creative Lab is a community nonprofit arts and science center on Lake Merritt in Oakland. In this part-time, in-person role, you will be the welcoming first point of contact for parents, families, and visitors by phone, email, and in person, set up and manage registration systems for classes, camps, and workshops, keep student rosters and records current, help with events and outreach, and support the Program Director with day-to-day operations. No set amount of experience is listed; a friendly customer service manner, good organization, and comfort with tools like Google Workspace, WordPress, and Canva matter most. You should also be able to lift 25 lbs and carry it up stairs, and be available on weekends. The role is twenty hours a week, Wednesday through Saturday, at $25.00 per hour. To apply, send your resume and cover letter to Cybele Gerachis, Executive Director, at [email protected]. via CTP Skill Center.

Therm-x of California is a temperature control systems manufacturer in Hayward. In this full-time, in-person role, you will field inbound calls from customers about order status, product information, account status, and pricing, track orders through the process, keep ship dates accurate, and work with other departments to make sure customers are looked after and deliveries arrive on time. The role suits an organized person with good communication skills who enjoys solving problems. The company asks for three or more years of customer service experience in a manufacturing environment, a high school diploma, and knowledge of Microsoft Office; working knowledge of ERP and CRM systems is preferred. Pay is $21.00-$26.00 per hour, with a comprehensive benefits package. via CTP Skill Center.

Today we went over my tech article, which is on the fact that fridges at supermarkets in France got attacked by bad actors, which spoiled a lot of food. And how a blood bank had similar issues but were able to save their blood in time. Its scary as there’s another case of commissaries in a military base in Arizona having similar issues.

Then we went into the filter and lookup commands on google sheets. We originally were trying to come up with lessons to teach future Core students these commands but luckily Mike reminded Jose and I that not everyone has the same drive and knowledge-base as us. Which is an important thing to consider.

Lastly I worked on my portfolio.

Today, my main responsibility as an administrative associate was to research and post new job and volunteer opportunities on our site. I started by exploring platforms like Monster, Idealist, VolunteerMatch, and SimplyHired, where I successfully identified and published three strong listings. Additionally, I wrote two sponsor emails, researched five replacement contacts for missing or bounced addresses provided by my supervisor, and attended a short meeting with my manager. The goal of my work was to maintain accurate resources and support our team’s ongoing external outreach efforts.