We started the POW appointment scheduling roleplays. Djuana and I were the employee and the customer then we switched roles. I had a lot of fun in today class getting to roleplay and act that out.
Monthly Archives: July 2025
What I did today
In the first hour, I did 15 minutes of typing and then added some job listing to the CTP WordPress site. In the second hour I worked on the emergency funds list for San Mateo County. In the final hour I worked on the slides project.
What we did today!
Today we focused on Power of Wellness appointment project. Instructors show us how to adjust tabs for easy viewing and access. For the second hour, Mike and Marc role play before we broke out in groups. Which made us more comfortable. We started role play on the third hour. We only had enough time to …
What I Did Today
Today I used Acronis True Image to restore a non-sysprepped Windows 10 image to a virtual machine. I sort of have an idea of what this lab is about but it still eludes me a little. It’s very fun to explore something I don’t know much about, and so I look forward to continuing this …
In-person: Office Clerk/Shipping Clerk (Union City, CA)
LINK This in-office role involves managing all aspects of domestic and international shipping, including entering data into freight systems, preparing documents, coordinating with carriers, and tracking deliveries to ensure timely and accurate shipments. Additional responsibilities include communicating with customers and internal staff, ordering office supplies, and assisting with planning team events. Requirements include experience with …
Continue reading “In-person: Office Clerk/Shipping Clerk (Union City, CA)”
Full Time, In Person, Customer Service Agent, Sacramento, CA.
Listed skills are: Communication skills, Microsoft Office, customer service and customer support. As a Customer Service Agent, you will be the first point of contact for customer inquiries, focusing on first-call resolution through effective triage, problem-solving, and clear communication. You will provide comprehensive account support by processing policy updates, cancellations, reinstatements, and maintaining accurate records …
Continue reading “Full Time, In Person, Customer Service Agent, Sacramento, CA.”
Full Time, In Person, Guest Service Agent, Sacramento, CA.
Listed skills are: Management and customer service. As a Guest Service Agent, you will be the first point of contact for guests, providing a warm welcome and assisting with check-in, room assignments, and payment processing. You’ll handle reservations, respond to guest requests and complaints, and maintain accurate records through bookkeeping and audits. This role also …
Continue reading “Full Time, In Person, Guest Service Agent, Sacramento, CA.”
In-person: Part Time General Cleaner (Hayward, CA)
LINK This position involves cleaning in different rooms, including restrooms, or an office setting. Duties include vacuum, dusting, sweeping, sanitizing. No experience is required, as this is a entry level position. The pay is $17 an hour.
Full Time, In Person, Call Center Customer Service Representative, Sacramento, CA.
Listed skills are: Analysis skills, typing, time management, organizational skills, data entry, customer service, front desk, communication skills and computer skills. As a Call Center Customer Service Representative, you will be responsible for answering inbound calls through a multi-line phone system, scheduling estimates, confirming installation appointments, and delivering exceptional customer service by providing product and …
In-person: Temporary Front Desk Coordinator (Oakland, CA)
LINK This role involves managing front desk operations, including greeting visitors, handling inquiries, taking phone calls. The position supports smooth facility and administrative functions by coordinating services, restocking supplies, and planning meetings. Previous experience in similar jobs is the only experience requirement. The pay range is $20.90 to $22.