Monthly Archives: August 2025

The Customer Service Specialist is responsible for managing inbound and outbound calls to schedule, confirm, and follow up on service appointments while ensuring efficiency in technician routing. This role requires accurately maintaining customer records, rescheduling unserviced accounts within 24 hours, and safeguarding customer privacy. By actively listening and asking the right questions, the specialist identifies …

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Listed skills: Typing, Microsoft Word, Microsoft Excel and communication skills. The Customer Service Representative plays a key role in delivering excellent customer support by managing inbound and outbound calls, processing orders, returns, and special requests, and maintaining accurate records in line with GalleherDuffy guidelines. This role includes collaborating with the Credit Department and outside sales …

Continue reading “In Person, Full Time, Customer Service Representative, San Jose, CA.”

The Customer Service Representative serves as the entry-level role in the series, focused on delivering superior service to the citizens and customers of the City of Santa Clara. Responsibilities include answering calls, resolving customer inquiries, processing payments, handling business licenses, and supporting billing, account adjustments, collections, and financial assistance programs for utility customers. This position …

Continue reading “Full Time, In Person, Customer Service Representative, Santa Clara, CA.”

As a Customer Service Associate, you will engage directly with customers to understand their needs, provide timely solutions, and communicate the value of services, promotions, and products with professionalism and persuasion. Responsibilities include maintaining accurate customer records, ensuring compliance with company policies, and collaborating with team members to achieve customer acquisition and sales goals. In …

Continue reading “Full Time, In Person, Customer Service Associate, San Jose, CA.”