Customer Support, In Person, Full Time, Emser Tile, San Leandro, CA.

As a Customer Support Representative, assists with daily branch operations by greeting customers, identifying their needs, and directing them to the appropriate team members. Builds relationships with contractors, handles inbound and outbound calls to verify orders and account details, and provides information about branch services and operations. Resolves customer concerns across multiple channels, including phone, …

What I did today?

I had an introduction to my first day of Pro CTP class with Devin. After the introduction, I had to take a quiz on what I learned. We all did excellently and received 100% on our quizzes. Hooray! We all had to get acquainted and get access to Homebase and the Blog Post.

What I did today

In the first hour, I did my usual 15 minutes of typing practice, and then did some job listings for the CTP website. In hours two and three I worked on the Linux workstation project, getting a group of workstations ready for new users.

Service Specialist, In Person, Full Time, Epiq Systems Inc., San Francisco, CA.

As a Service Specialist, supports daily office operations by managing mail services, including sorting, metering, and distributing mail and packages, and completing copy, print, and scanning requests. Provides reception support by answering calls and greeting visitors, while coordinating hospitality services to maintain clean, stocked, and organized conference rooms, kitchens, and common areas. Oversees supply inventory, …