Author Archives: Eric AWEX

The Customer Support Associate serves as the first point of contact for new and existing customers, addressing questions, concerns, and service needs while ensuring a positive brand experience. In this role, you will collaborate with the team to support marketing campaigns, direct sales initiatives, and customer service goals, while also educating customers on updates to …

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Listed skills are: Cash handling and customer service. The Teller/Customer Service Representative is responsible for assisting members with financial transactions including deposits, withdrawals, payments, address changes, and new account openings. This role focuses on building and deepening member relationships, fostering loyalty by exceeding expectations, and identifying opportunities to offer relevant products and services. In addition …

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Listed skills are: Time management, Microsoft Office and communication skills. The Customer Support Specialist engages with customers through phone and online channels to address inquiries, troubleshoot technical issues, and provide product support. Responsibilities include initiating and managing support tickets, resolving hardware, software, and networking concerns, and delivering remote training on Jazz Imaging products. This role …

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The Customer Service Specialist is responsible for managing inbound and outbound calls to schedule, confirm, and follow up on service appointments while ensuring efficiency in technician routing. This role requires accurately maintaining customer records, rescheduling unserviced accounts within 24 hours, and safeguarding customer privacy. By actively listening and asking the right questions, the specialist identifies …

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Listed skills: Typing, Microsoft Word, Microsoft Excel and communication skills. The Customer Service Representative plays a key role in delivering excellent customer support by managing inbound and outbound calls, processing orders, returns, and special requests, and maintaining accurate records in line with GalleherDuffy guidelines. This role includes collaborating with the Credit Department and outside sales …

Continue reading “In Person, Full Time, Customer Service Representative, San Jose, CA.”

The Customer Service Representative serves as the entry-level role in the series, focused on delivering superior service to the citizens and customers of the City of Santa Clara. Responsibilities include answering calls, resolving customer inquiries, processing payments, handling business licenses, and supporting billing, account adjustments, collections, and financial assistance programs for utility customers. This position …

Continue reading “Full Time, In Person, Customer Service Representative, Santa Clara, CA.”

As a Customer Service Associate, you will engage directly with customers to understand their needs, provide timely solutions, and communicate the value of services, promotions, and products with professionalism and persuasion. Responsibilities include maintaining accurate customer records, ensuring compliance with company policies, and collaborating with team members to achieve customer acquisition and sales goals. In …

Continue reading “Full Time, In Person, Customer Service Associate, San Jose, CA.”