Today, we did some exercises with our digital phones, including practicing regular phone interactions, placing callers on hold for a brief minute, and placing calls on hold to check with a third-party like a store manager. Next, we started an assignment called rose-bud-thorn where we were supposed to talk about a success, something we’re looking …
Category Archives: What I Did Today
What I Did Today
I practiced typing on Pro 3 min. training. I had a progressive report/meeting with Devin and Carrie. I had a meeting with Mark about the makeup hours for September. I worked on the BerkMart Written Customer Service Responses documents.
What I did today.
fifteen minutes of typing practice, worked on PRO BerkMart phone script, worked on the End of the month reflection, and started the BerkMart customer servise written reponses.
What I Did Today
Today we continued practicing with our phone programs, using Berkmark scripts as we paired up with other students. We each took turns acting as the customer and the customer service representative, going over practice scenarios 1 through 3. We also watched a video explaining how to properly answer business telephone calls. Wrapping up for the …
8/26/25
Today I was late to school. I submitted an attendance form prior. I did my rose/bud and thorn post then I worked on written customer service responses.
What we did today!
Today, we group in twos to go over BerkMart phone scripts senerio 1,2 and 3. Mike help record my Portfolio to present on Thursday. On the last hour, we focused on BerkMart customer response.
What I did today
Typed for 15 mins, did the call scenario with two people, watched a video on how to answer calls, sending the calls to other people, putting them on hold and seeing how to answer the customers questions with a positive attitude. worked on end of the month reflection. Did Customer Service Responses.
What I Did Today
We did Phone Scripts, end of end-of-month reflectionRose, Bud, Thorn Exercise
What I did today
In the first hour I did 15 minutes of typing practice, and then added a job fair listing and seven job listings to the CTP website. In hours two and three I worked on the emergency funds list for Amador, Calaveras and Tuolumne Counties.
what I did today
Today I had to catch up on everything I missed last week I had to record the audio for my presentation and I had to do my meeting with devin and carrie and i had to do my independent challenge so it was all me doing solo catch up to finish the month and the …