Today I finished the Written Customer Service Responses assignment. We also went over the Independent Challenge from Monday. Finally, I worked on my Rose, Bud, Thorn email, but I failed to finish before I had to start writing this post.
Category Archives: What I Did Today
What I Did This Week
Tomorrow is Core celebration and so I will try to cover this week in review. Monday, we had worked on an independent challenge that covered Google Workspace functions in Docs and Sheets. I feel like I did pretty well on the overall assignment. I could have been more patient with the Sheets assignment had I …
What I did today
8 26 2026 Today we took a 3- or 5-minute typing test as a warm-up, took screenshots of our scores, and shared our progress with the group. After a while, we worked on the Written customers responces some more until we finished or got close to finishing it. We also went over the independent challenges …
AUGUST 26,2026
This week, CTT joined the PRO class. We did our phone scenarios together; I like that. Although there were some hiccups with the phones. We also did our independent challenges; other than putting in the wrong title name, I did pretty well. We went over any issues or questions on the independent challenge. It amazes …
What I did this week
I have been powering through my skillsoft on my off time, showing up to class on time. I have been doing the independent assignments this week as well. I have been getting to know my classmates as well which as been extremely nice.
What I Did Today (Plus This Week)
August 26, 2026: I may have typed a bit slower during my typing test today, but I finished my customer service responses assignment. I also took a look at the review of the challenge I did on Monday and found that I made a mistake on the naming part of the document. Other than that, …
What Today Held
Wellp,I missed a very important portion of class today calling each other on the phones and transferring/ conference calling each other. I do feel alright as I was able to get a bit of practice in yesterday as some of us were getting to set up their phone number accounts, so to be completely honest …
What did I do today
Started the day by clocking in with Homebase. I did some typing for the first 15 minutes of class. After that, I worked with Jose on fixing my Core Training Portfolio and then recorded the presentation. After that, I watched a video on customer service and then did a customer service response. I would say …
What I Did Today
We started PRO training today with typing practice and I set a new personal record at 85 WPM and 98% accuracy. It’s fun to be able to challenge myself to get better and expect results to improve over time. Next, we were left with anticipation on yesterday’s Independent Challenge V2. I expected that we would …
TIL
Today we practiced more MicroSIP phone drills. The first part went very smoothly, but the second part (with groups of three) was not so successful. We tried following the instructions, but the app did all kinds of unexpected things. We will troubleshoot this tomorrow. I also worked on the Written Customer Service Responses assignment.