CTP Skill Center

I did an Appointment scheduling today.

fifteen minutes of typing practice, went over the POW Employee Manual, POW Scheduling Sheets/POW Customer Database, and went over the Accountability Assignment.

Today we started the third week for Power of Wellness, going over the module the Power of Wellness Point of Sales Training and Customer Service. We spent the majority of class time going over the Power of wellness employee handbook and the customer/employee scenarios we will be reenacting during the week, as well as getting access to the google sheets needed for the assignments and exercises. A few other participants volunteered first in the membership registration exercise while time ran out before everyone got a turn. We wrapped up for the day overviewing the accountability assignment, which has different participants scheduled for different times to send reminder emails to those they worked with.

Today, I got started on this week’s lab about drive imaging. I started off the pre-lab by summarizing the lab itself and continued on to the questions.

For the next hour, I took a couple of skill benchmark assessments on Percipio, involving CompTIA A+ Core 1 Literacy and Emotional Intelligence & Tact. I got good scores on both benchmarks but with some room for improvement.

For the final hour, I wrapped up the questions segment for the pre-lab and got started on the terminology part.

WE practice our typimg. We work on our POW scduleding and we went over accountabilty assigement

After typing practice and turning in my Percipio for the week, I listened to the instructions for this week’s class assignment of scheduling and confirming POW appointments on Sheets and email. I also took turns being an employee and customer playing out those scenarios.

Today we worked on are interview questions. We also went over the mock interviews that will happen next week with Mechanics Bank.

Today we worked on Company research assignment on Mechanics Bank. We discussed on what we researched on. Then we did Interview Q&A, I also worked on my Portfolio.

This week, I worked on my projects for Elective week and completed my first part of the course for Salesforce. On employment services day, I talked about my self and what I did not like at my previous work and what I like about my current one. I also learned about art museums in the bay area and did a company research project.

Today I listened and did lessons in a bunch of time. I did Company Research. I worked on my resume, linkedin and stuff like that. Then we finished by answering questions from my interview.