Worked on a scenario from MicroSip, had a few hiccups getting it going
Setup my voicemail on MicroSip as well
Worked on a scenario from MicroSip, had a few hiccups getting it going
Setup my voicemail on MicroSip as well
Started the day by doing some speed typing. Then we went over the Independent Challenge that we did on Monday of this week. Then I noticed I forgot to clock into HomeBase, so I did so. Then recorded a message on the MicroSIP. then worked or tried to work in a group with role-playing calls. Then I did the “What I did today” post and clocked out of HomeBase for the day. I am also planning on going to the job fair tomorrow in Berkeley with my sister.
First, we set up our voicemail on our MicroSIP phones. They said mine was quiet. We got to do some scenarios of using the phones and our customer service skills. I got a lot more exposure than yesterday, so I feel better that I got to practice the skills. I did mess up on transferring a couple of times.
Phones have not been my string suite. I would rather talk in person.

Repost: Upcoming career fair tomorrow, now’s your chance to attend!
Customer Service Representative / Entry Level / In Person
Company: Dry Cleaners
Link: https://www.indeed.com/viewjob?jk=685e1a99c7ffde8c&from=shareddesktop_copy
This full-time position offers a standard salary. Benefits were not listed in detail at this time. Candidate must have solid communication and customer service skills for greeting and interacting with customers and staff alike, as well as an independent work ethic and proper time management and organizational skills while tagging, assembling and processing garments, and other tasks required to get orders ready for the day.
Hotel Front Desk Agent / Entry Level / In Person
Company: The Bergson
Link: https://www.indeed.com/viewjob?jk=7b37cc5f926031b7&from=shareddesktop_copy
This part/full-time position offers a standard salary. Benefits were not listed in detail at this time. Candidate must have strong customer service skills, as well as basic phone and computer skills for interacting with customers and other associates. Responsibilities include checking guests in and out, handling reservations, and assisting with general inquiries.
Service Representative – Commercial / Entry Level / In Person
Company: Pacific Coast Supply
Link: https://www.indeed.com/viewjob?jk=dab7a50806faab5e&from=shareddesktop_copy
This full-time position offers a standard salary. Benefits include a 401(k), dental, vision and health insurance, paid time off and an employee discount. Candidate must have a strong attention to detail and proficient in written communication as well as proficient computer skills for data entry and administrative purposes.
I started the day by clocking in with Homebase. Then we talked about different scenarios, and the phone I was using was not working. Then I did the “What did I do today?” post. At the end of the day, I clock out of Homebase.
Practiced 5 different scenarios on MicroSip
A lil bit of technical difficulties
We practiced CSR phone scripts involving direct transfers and attended transfers.