what I did today

What I Did Today

I worked on finding job listings and posting them to CTP website. I focused on Customer Service positions in the Santa Rosa area and Napa County. Hotels and wineries are hiring and looking for excellent customer service reps.

I spoke with my AWEX payroll representative, Charles Malarkey, to make sure I was entering & submitting my time on the Workday website properly.

I enjoy what I’m doing!

What I Did Today

Today I started a new round of the AWEX program after a long break. I spent my time looking up jobs and posting them, it was difficult finding data entry jobs that were worth it, so I searched for administration roles instead.

PM Front Desk Agent – The Knoll Hotel Napa Valley

Greet guests and assist with check-ins and check-outs, accept payments and maintain house bank accounts for guests (cash checks and exchange currency), review current day arrival reports, check all special reservation requests to ensure that rooms are blocked per requests, VIPs identified and billing is set up correctly. Answer calls promptly and transfer calls to the proper department. Maintain an extensive knowledge of the hotel, its services, and facilities, along with a general knowledge of the city and its attractions.

Link

What I Did Today

Today is my last day of this phase of AWEX. I learned a little more about data entry. Before I started this internship, One thing I learned was to ask questions if I feel like something isn’t going right beyond my direct control, like waiting on approval. I am curious about the 2nd phase of AWEX.

Guest & Events Services Associate – Full Time – Napa, CA

LightHouse for the Blind and Visually Impaired is looking for Guest & Events Services Associate with strong interpersonal skills and experience with guest-facing role in a hospitality, winery or retail environment. Proficient in Microsoft Outlook, Excel, Word, Teams and is comfortable scheduling in-person and virtual meetings via Zoom. Proven ability to stay organized, handle multiple tasks and competing priorities, provide excellent follow-up to meet deadlines.

Link

Member Services Representative – Full Time – Santa Rosa, CA

Crunch – Bay Area is in need of a full-time Member Services Representative at the Santa Rosa location. Greet members, assist with new membership sales and inquiries, answer phones, communicate special events to members and guests. Schedule member services, i.e. tanning, etc. Possess strong communication skills and maintain professional disposition at all times.

Link