Serve as the front door to IT by delivering exceptional customer support and first-line technical assistance in a Microsoft-focused environment. Act as the primary point of contact for IT support requests through ConnectWise, providing Level 1 support for Microsoft 365, Windows devices, identity and access requests, and basic troubleshooting. Key responsibilities include accurate ticket intake, …
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I started with clocking in for the day. Then met with my soon-to-be classmates and did a get-to-know-you kind of thing, also known as an icebreakers. Then did the weekly Tech article and listened to the other talk about what artical they picked and why. Then we broke off into our different groups, and I …
We started the day with CTT in a breakout room where we did tech article presentations. We then went back to the general room with PRO. I continued working on building my SQL skills, and I also took some typing lessons. I started from scratch by learning the home keys. I will continue to build …
Today I presented my tech article and got to meet the new CTT students. Then, I finished working on the Event project.
Today, I worked on the BertMart attendance project. I had fun doing the project, but it was very tedious. I like a challenge, and boy, was I challenged. I didn’t think that I would finish, and I did! Yay!!!!!!!
Typing practice. I spent the rest of the day working on the BerkMart Event Project.
Today was very interesting for me as I am seriously lacking in my sheet skills. I learned how to copy without messing up the sheet, and I was good at messing it up. I learned the formula for yes-and-no lists. Thank you so much! .
Continued to work on Google Sheets; confirmed submission of assignments due.
Yesterday I hit my head pretty hard, so I barely slept and ended up oversleeping this morning. My head is still sore and I felt really slow all day, but I still showed up and pushed through. I only made it to number 79 on the email list today, and even though I feel like …
We are seeking a detail-oriented Project Coordinator to support project managers by entering and maintaining accurate bills of material (BOMs) in SAP to meet production release schedules. This role involves coordinating timelines, reviewing documentation for accuracy, updating project records and schedules, supporting warranty and customer service processes, and communicating with cross-functional teams. The ideal candidate …