This week I participated in Mock Interviews. They were informative and good training. I practiced typing as usual. I worked on POW Scheduling most of the week. I finished the week with POS training. I also met with Carrie to discuss my Career Goals.
What I Did This Week
This week, we practiced scheduling and sales for Power of Wellness (on three days), which includes confirmation emails and reminder emails. On Tuesday during lab time, I looked into volunteer opportunities. On Wednesday, we had mock interviews with Mechanics Bank and they went well. The more I practice sales scenarios and interviewing, the easier it gets. For Power of Wellness sales, sometimes it can be a lot to remember, with the various documents and websites, but I got faster each time.
Call Center Representative, In Person, Full Time, Shasta Community Health Center, Anderson, CA.
As a Call Center Representative, Patient Scheduling, manages patient appointment scheduling by coordinating clinician availability, monitoring cancellations and no-shows, and ensuring accurate use of clinical hours. Handles inbound calls by assisting patients, taking messages, verifying eligibility, and maintaining accurate demographic and financial records within the electronic health record system. Communicates patient requests to the appropriate clinical staff, routes non-routine concerns to triage personnel, and protects the confidentiality of patient information. Maintains organized work areas, participates in ongoing training, and collaborates with the clinical team to support efficient scheduling and quality patient service.
Listed pay is $22 to $32.50 an hour.
Link: https://www.indeed.com/viewjob?jk=1dcab6bf5f3570b9&from=shareddesktop_copy
Client Support Administrator, In Person, Full Time, Bright Lake Wealth Management, Redding, CA.
As a Client Support Administrator, supports client service operations by managing service requests, resolving client issues, and maintaining accurate client data within CRM systems. Coordinates client transfers, prepares and reviews paperwork for processing, and assists advisors by organizing materials and summaries for client appointments. Maintains professional communication with clients and staff, supports office events, and assists with client updates, reporting, and mailings to ensure efficient and responsive client service.
Listed pay is $20 to $25 an hour.
Link: https://www.indeed.com/viewjob?jk=a651ccced4f97208&from=shareddesktop_copy
Sales and Service Specialist, In Person, Full Time, Hertz, Santa Clara, CA.
As a Sales and Service Specialist, delivers exceptional customer service by assisting customers with rental reservations, processing agreements, and addressing post-rental inquiries related to billing, extensions, and program requirements. Provides clear information regarding rental programs and policies while identifying opportunities to maximize revenue through effective sales and customer engagement. Ensures vehicles are clean, safe, and prepared for pickup by inspecting for damage, maintaining fuel and fluid levels, and performing interior and exterior cleaning. Supports a fast-paced environment by handling phone inquiries and delivering a seamless rental experience that enhances customer satisfaction.
Listed pay is $2,300 to $2,400 a week.
Link: https://www.indeed.com/viewjob?jk=b43322aa6fab302a&from=shareddesktop_copy
Showroom Customer Service Representative, In Person, Full Time, Ferguson Enterprises, Santa Clara, CA.
As a Showroom Customer Service Representative, assists customers on the showroom floor by providing personalized support and accurate product information while continuously expanding knowledge of available products. Supports showroom and outside sales teams by processing quotes, updating customer contracts, coordinating deliveries with warehouse staff, and responding to sales inquiries. Performs administrative tasks that ensure customer needs are met efficiently, contributing to smooth sales operations and a positive customer experience.
Pay starts at $27 an hour.
Link: https://www.indeed.com/viewjob?jk=05e1023294617494&from=shareddesktop_copy
What I did Today
I found two customer service jobs near Santa Rosa and I was able to find another IT job near Rohnert Park. I had my check in with Carrie and she told me I was doing a good job and they really appreciate everything that I am doing. It is always nice to hear that I am doing a good job and makes feel more confident. I finished sending out the emails on the B corp list. One of the companies, their website was not working and the email came back so I tried their linkedin but that was no longer available so I left a message on their voicemail. I hope it sounds good and I made sense. Even though we practiced leaving voice mails in Bootcamp, I am still not confident and know I need to work that. I am going to do my best tomorrow and motivated myself being it is Friday. I am half way through my internship which does not feel real being I am learning so much from this experience.
System Experience- Notifications and Focus Engineer Apple San Francisco, CA Full-Time
Join a team building core experiences that shape how millions of users interact with their devices. As part of the Notifications and Focus team, you’ll design and develop features that power communication, personalization, and system-wide interactions across iOS and related platforms.
You’ll work closely with designers and cross-functional teams to create intuitive interfaces, fluid animations, and high-performance system services. Responsibilities include developing new features, improving existing functionality, debugging complex issues, and optimizing performance across OS layers.
Key Qualifications:
- Strong object-oriented programming and system design skills
- Experience working with large codebases and modern development practices
- Knowledge of iOS development (UIKit or SwiftUI)
- Solid debugging, problem-solving, and performance optimization skills
- Ability to take ownership, navigate ambiguity, and deliver impactful solutions
- Bachelor’s degree in Computer Science or equivalent experience
Customer Service and Facility Attendant Parkpoint Clubs Santa Rosa, CA Part-Time
- Must have reliable transportation to work.
- Hold and maintain a current CPR and AED certification (within 90 days of hire)
- Complete Anti-Harassment training
- Complete RBS Training if applicable
- Outgoing, friendly personality; positive attitude; team player
- Excellent customer service and problem-solving skills
- Demonstrate proficiency on the computer and of basic math skills
- Multitask, work under pressure and maintain a positive customer service orientation
- Maintain regular attendance and punctuality
- Possess excellent written, reading, and verbal English speaking and professional phone skills.
- Able to stand for up to 6 – 8 hours; walk and move quickly; climb stairs; kneel; bend from the waist; reach overhead; lift, push and pull 25 – 50 pounds.
- Ability and willingness to work with cleaning chemicals and pool and spa chemicals as needed.
- Sales and promotional aptitude a plus
The Front Desk Receptionist/Maintenance team member at Parkpoint delivers excellent customer service while ensuring a clean, safe, and welcoming club environment. This role involves greeting members and guests, managing check-ins, handling phone and administrative tasks, addressing member needs, and supporting daily operations and facility upkeep. Ideal candidates are friendly, reliable, team-oriented, and able to multitask in a fast-paced setting while maintaining professionalism and a positive attitude.
Call Center Representative Recology Santa Rosa, CA Full-Time
Provides courteous and efficient customer service via phone and in-person interactions. Handles routine customer inquiries related to billing, account status, and services while ensuring accurate information and timely resolution.
- Answer calls and assist customers at the service counter
- Respond to inquiries بشأن billing, rates, collections, and account details
- Resolve customer concerns through communication, data entry, and payment processing
- Maintain records, prepare reports, and perform general administrative tasks
- Coordinate communication between customers and internal teams
- Handle special cases such as delinquent accounts, bankruptcies, and escrow calls
- Participate in training to improve customer service skills and processes
Qualifications
- High school diploma or GED required; bachelor’s degree preferred
- At least 6 months of related customer service experience
- Proficiency in Microsoft Office and general computer skills
Skills & Abilities
- Strong communication and problem-solving skills
- Ability to manage multiple tasks and maintain accurate records
- Customer-focused with a commitment to service excellence
- Collaborative team player with professionalism and attention to detail
- Ability to adapt, think critically, and improve processes