CTP Skill Center

First, I clocked into Homebase, and I learned how to set up Windows 10 in VirtualBox and Virt Manager. I re-learned how to create a ticket, who the ticket is assigned to, and what the user is when creating a ticket. I learned more about the CompTIA+ benchmarks and the topics within the benchmarks that I need help with. Lastly, I worked on some Percipio topics that I didn’t finish for the 2025 Skillsoft/Percipio Courses List.

We did research on Delta Dental along with asking questions about what we researched We also worked on cover letters. we also did interview questions

Today in class, we worked on our elective projects. I chose to do company/job research, and I researched Delta Dental. The reason why I decided to research Delta Dental is that we are doing mock interviews with them this Wednesday, and doing this project helped me learn about them. I also worked on my Percipio, and I worked on my accountability assignment. After that, I did my “What I did today” and that was it for class.

Today I ran into a ton of connectivity issues that seemed to go largely (thankfully) unnoticed by my coursemates. I successfully set up Windows 10 in both VirtualBox and VMM with plenty of time to go, and got started on Phase 5 of Project Inception.

Things were looking good.

And then I took the Skillsoft benchmarking assessments….

I have a long way to go before I’m in any position to help anyone in IT. There is so much to learn! All good. I’ll keep plugging away until it no longer makes sense to.

Today I was in Employment Services with Carrie. She told us Delta Dental was coming on Wednesday for the mock interviews. She had us do a Company Research Assignment on Delta Dental to help us learn about the company before the interviews. We also worked on the interview questions and answers. Those can be stressful at first. Carrie gives us a FUN question first to help us loosen up before starting the interview questions. It definitely helps. I also worked on my resume and cover letter.

Today, I learned how to answer mock interview questions better from other students within the class. I learned that the best interviewee is someone who doesn’t read off from what they’ve written on paper, but uses their mental to answer questions.

Today, I started the class by doing research on a company that I will be mock interviewing with next week. Then I worked on improving my cover letter and linkedin profile. Then I practiced interview questions with my co-workers.

Today I learned that being confident in my capabilities is important. I also learned that we will be practicing professional skills each Friday, such as drafting resumes and cover letters, and practicing with mock interviews.

Today in class, we worked on things from our job logs. Then we went over the interview questions. And to finish off class, we worked on our assessment and our what we did today.

I worked on my interview questions. I also worked on company research today.