As a class, I (we) learned about skills development and how what we are learning can be applied in the job environment. We learned about the application called Slack and how it’s used in a job setting (similar to Discord) as well. Additionally, we learned about how to connect to our virtual workstation for the next 3 months. Lastly, we learned how to create tickets for our future businesses we’ll work for in the future.
I learned how to make a cover letter. I learned how to fix a letter to make it look professional.
During today’s class instructor Jose Rivera went over WordPress and what skills, if any, my colleagues and I in the CTT course can practice as we become more immersed in the program. Jose also spent some time helping my classmates and I get fully set up with the tools and resources we will be using more as time progresses.
Prior to class I had also viewed the Skillsoft course on Fundamental Security Concepts, in which I gained some cursory exposure to the world of computer network security. The idea here is that eventually I will take the COMPTIA A+ certification test and be able to communicate and showcase my accomplishments through this program to prospective employers.
I’m really looking forward to this course. Stay tuned on my progress!
Today in class, we worked on our “fix the letter” assignment, and we also had time to work on our “what we did today.”
No listed skills.
Join our winning insurance and financial services team as an Insurance Customer Service Representative Team Member, where you will help clients make informed insurance and financial decisions while being coached to grow and earn at a high level. In this role, you will identify customer needs, educate clients on product benefits, and build long-term relationships that support referrals and repeat business. You will also continuously expand your knowledge of insurance, financial solutions, and internal systems to better assist customers and contribute to the team’s success.
Listed pay is: $57,000 to $75,000 a year.
Link: https://www.indeed.com/viewjob?jk=d8afc67454613944&from=shareddesktop_copy
No listed skills.
The Entry Level Customer Service Representative builds strong customer relationships by providing exceptional service, offering personalized product recommendations, and resolving concerns with professionalism. In this role, you’ll support brand awareness, collaborate with team members, and share real-time customer insights to improve service quality. Ideal candidates bring a strong work ethic, effective communication and relationship-building skills, and a proactive approach to handling inquiries, with optional experience in customer-facing roles and an eagerness to learn marketing and business development practices.
Listed pay is: $49,000 to $65,000 a year.
Link: https://www.indeed.com/viewjob?jk=991004070f9c8147&from=shareddesktop_copy
No listed skills.
We are seeking a driven individual to join our team as an AT&T Customer Representative, a role designed to provide hands-on experience in business sales, customer engagement, and account management. From day one, this position works directly with local businesses to understand their needs, recommend AT&T solutions, and ensure smooth activations, service updates, and ongoing customer support. The representative will identify and pursue new sales opportunities, present tailored offerings, and strengthen customer relationships to drive revenue and client retention. As responsibilities grow, the role will include contributing to broader sales strategies, refining outreach efforts with leadership, and leveraging performance insights to enhance customer satisfaction and overall team success. Staying up to date on all AT&T products and services is essential as you help businesses find the solutions that best support their growth.
Listed pay is $53,000 to $64,000 a year.
Link: https://www.indeed.com/viewjob?jk=8b72bbf843412b51&from=shareddesktop_copy
Today, I started work with listening to Orientation for the new month. I then discussed with my co-workers about the Accountability assignment for this week. Finally, I worked on the Meeting Deadlines assignment and worked on my Monthly email evaluation.
Today in class, I worked on my accountability assignment, and I also worked on my monthly letter assignment. We looked over the accountability assignment together as a group.