Today we worked on POW scheduling and reminder emails. We then had some lab time where I continued to search for volunteer opportunities.
What I Did Today
Today I worked on a drive imaging lab using Acronis True Image. I created virtual machines, restored system images, and practiced creating a backup image. This helped me understand how imaging is used to fix and set up computers.
What I did today
Today, I continued to work on the Drive Imaging lab. Since Jose was not here today, I had to work on the lab on my own.
Customer Service Representative, Full Time, In Person, Azazie, San Jose, CA.
As a Customer Service Representative, delivers responsive and customer-focused support by addressing inquiries, resolving concerns, and de-escalating challenging situations through clear communication and timely solutions. Utilizes multiple platforms and systems to research information, document customer interactions, and ensure accurate service delivery. Demonstrates strong attention to detail while maintaining performance metrics and service standards, and leverages software tools and internal knowledge resources to provide efficient assistance and create a positive customer experience.
Listed pay is $22 an hour.
Link: https://www.indeed.com/viewjob?jk=f378d538caf52847&from=shareddesktop_copy
Customer Service Representative, Full Time, In Person, Javelin Logistics, Newark, CA.
As a Customer Service Representative, manages the timely and compliant processing of Foreign Trade Zone (FTZ) shipments by preparing customs entries and maintaining accurate electronic records. Processes complex air shipment documentation, creates bills of lading, delivery orders, and shipment consolidations, and uploads required files into transportation and order management systems. Monitors pending shipments to ensure deadlines are met, maintains organized eFiles for compliance purposes, and provides accurate reports to supervisors while supporting efficient customs clearance and logistics operations.
Listed pay is $21 to $23 an hour.
Link: https://www.indeed.com/viewjob?jk=9f102473351b39db&from=shareddesktop_copy
Guest Service Representative, Part Time, In Person, Thorntons, Milpitas, CA.
As a Guest Service Representative, delivers friendly and attentive service by assisting guests with purchases, answering questions, and identifying opportunities to enhance the customer experience. Prepares fresh food items while adhering to food safety standards and maintains compliance with applicable laws related to restricted sales and company policies. Handles cash transactions accurately, monitors inventory levels, and restocks merchandise and displays to ensure product availability. Maintains store cleanliness, including equipment, sales areas, and surrounding grounds, while promoting loyalty programs and suggestive selling techniques. Follows safety procedures, supports store operations, and contributes to a welcoming team environment while adapting to new initiatives and responsibilities as needed.
Pay starts at $20 an hour.
Link: https://www.indeed.com/viewjob?jk=b73a0c2cc2544754&from=shareddesktop_copy
What I Did Today
Today, I continued working on finding job postings for participants here at CTP. I came across some solid entry-level opportunities in IT, administrative assistant, and customer service rep roles. Be sure to check them out and see if any are in your area.
I also wrapped up the DEI email project that I’ve been working on with Lisa Z. It took some extra research to track down the right contact information, especially with a few emails bouncing back and some companies only offering contact forms instead of direct emails. Despite that, we stayed on it and were able to get everything completed.
It feels great to have it all finished, and I’m looking forward to what’s next.
Job Listing 4/14/26
In Person: Customer Service Representative F/T
Company: ACME Tire
Location: Palo Alto, CA
Pay: $18.75 – $25.75/hr
In this role, provide information on charges and service conditions and advise customers on order/shipment status. Contact customers to notify them that orders and/or shipments have been made and perform other duties as necessary. Benefits are not listed.
Job LIsting 4/14/26
In Person: Office Assistant I – Eastern Humboldt F/T
Company: County of Humboldt
Location: Eureka, CA
Pay: $16.95 – $21.75/hr
In this role, under general supervision, performs a variety of general or specialized clerical duties related to filing, reception, form processing, record maintenance, mail, typing, or data entry; obtains and compares information related to department records, programs, and services. They are looking for someone who can analyze situations involving rules and regulations and demonstrate good judgment when making decisions. Benefits are not posted.
Job Listing 4/14/26
In Person: IT Helpdesk/Administrative Assistant F/T
Company: Center Point – DAAC
Location: Santa Rosa, CA
Pay: $28 – $33/hr
This position is responsible for day-to-day IT support, user assistance, equipment management, and coordination with external IT vendors. In this role, you will provide day-to-day IT support through ticketing systems (e.g., AutoTask) and troubleshoot hardware, software, and connectivity issues. They are looking for someone with strong troubleshooting and problem-solving skills. Benefits are not listed.