We did a Zoom meeting setup to start the first part of the week
POW massage schedule assignment as well as scheduling a Personal Training appointment, ending with scheduling a Health Consultation.
Mock interview went well on Wednesday.
Started the day M-F with typing practice.
Created WordPress bio on Thursday.
POW Square online store script
Today, my main responsibilities as an administrative associate are my daily task for the day to research and post job listings onto the CTP skill center website, as well as my main task for the day is to send out fundraising emails to former CTP graduates from a provided list using the provided email template to message them. I messaged around 6 emails today using the provided email template.
We started with our tech articles. Interesting, everyone did something with AI, but in all different aspects. One was how AI is helping with dark messages being sent by teenagers and getting them to the parents. Another was an AI browser being closed down. The other is AI used for measuring and sending data about the fog in Hawaii to help learn about water conservation. Finally, mine was AI being used in cat products like water fountains, food servers, and litter boxes to help improve the health of cats. This week we worked on the Disk imaging lab, which is getting backup images saved so that you can restore or fix computers more easily and efficiently. I got a little stuck on the advanced part using AOMEI and Clonezilla backup programs. We also had our Mock interviews with Mechanic Bank; I got some good feedback. They said I do not seem nervous and am easy to talk to. It was an interesting week.
I turned in my accountability assignment and completed a percipio skill soft course and turned in the score. Here are the areas that I learned about in class this week where the focus was on Power of Wellness Point of Sales Training and Customer Service. I turned in my accountability assignment, participated in CSR and POS training, and in scenarios, and follow-up working in Google Docs and Google Sheets, and with Gmail, and followed classmates (and my partner, Keyva) use square for purchases. I created a word press file with my bio and headshot. I participated in mock interviews with representatives from Mechanics Bank, and wrote this blog post. For more detail on what I covered this week:
Monday Lesson Plan
Accountability Assignment: POW Call-In Appointment Scheduling (due Mon,Tue,Wed & Thur)
Tuesday Lesson Plan
Wednesday Lesson Plan
Thursday: I set up my bio as a health consultant for POW! in WordPress and participated in POW In-Person Customer Service Scenarios #2 referring to the employee manual, google docs and google sheets.
Today we started with typing practice. Then we worked on our WordPress bios for POW, I chose to be a receptionist. We finished the day practicing customer service for POW, selling exercise products and personal training, massages, or health consultations. Good practice.
This week has been adding a membership, scheduling services like a massage, sending out reminders, consultations. Unfortunately, I missed the mock interviews with Mechanics Bank on Wednesday. Its crazy to realize some of us are graduating next week! Wow. I am so thankful I had CTP for all my computer skills and employment services.
This week, I worked on the disk imaging lab. I also had mock interviews, which were very helpful.
Started each day by clocking into HomeBase. Then worked on this week’s lab most days. Wednesday, we had mock interviews, so there was no lab time. Then on Thurday me and Jose did my end-of-3-month recording. Before that, we did our news tech articles talks. At the end of each day this week, I would do my “What I did today” post and clock out of HomeBase.
Customer Service Representative / Entry Level / In Person
Company: Best Collateral
Link: https://www.indeed.com/viewjob?jk=4bd7b37642c22979&from=shareddesktop_copy
This full-time position offers a standard salary. Benefits include 401(k), 401(k) matching, dental, vision and health insurance, on-the-job training and paid time off. Candidate must have solid communication and customer service skills for greeting and interacting with customers, as well as organizational skills while stocking and lifting inventory or organizing the store.
Customer Service Rep / Entry Level / In Person
Company TFC Credit Corporation
Link: https://www.indeed.com/viewjob?jk=f5a6eacbc749c4ce&from=shareddesktop_copy
This full-time position offers a lower than standard starting salary within the minimum wage. Benefits include 401(k), health insurance and paid time off. Candidate must have solid communication and customer service skills for greeting and interacting with customers over the phone. Candidate must also have general proficient computer skills.
Retail Customer Service Associate / Entry Level / In Person
Company: FedEx Office
Link: https://www.indeed.com/viewjob?jk=d32f68033841d811&from=shareddesktop_copy
This part-time position offers a standard salary. Benefits were not listed in detail. Candidate must have solid communication and customer service skills for greeting and interacting with customers, as well as organizational skills while stocking and lifting inventory or organizing the store.